Privacy Policy

Last updated: July 2026

Rivel Mont (“we”, “us”, “our”) is committed to protecting your personal information and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information you provide when placing an order, contacting us, or subscribing to our newsletter. This includes your name, email address, phone number, shipping and billing address, and order history.

2. How We Use Your Information

We use your information to process and fulfil orders, communicate about your order and shipping, respond to customer service enquiries, send marketing emails (only if you opt in), and improve our website.

3. Sharing Your Information

We do not sell or trade your personal information. We share your data only with Shopify (our e-commerce platform), shipping carriers to fulfil your delivery, and payment processors to handle transactions securely.

4. Cookies

Our website uses cookies to maintain your shopping cart, remember preferences, and analyse site usage. You can disable cookies in your browser settings, though this may affect store functionality.

5. Your Rights

Under the Australian Privacy Act, you have the right to access, correct, or request deletion of your personal information. Contact us to make a request.

6. Security

All transactions are encrypted via SSL/TLS. Payment processing is handled by Shopify Payments, which is PCI-DSS compliant.

7. Contact

For privacy enquiries, use our contact form. We will respond within 5 business days.